PRIVACY & DATA
Privacy Policy
Your privacy is at the heart of our clinical care. We are committed to protecting your personal information.
01. INTRO
02. DATA COLLECTION
03. USAGE & STORAGE
04. CONTACT US
Introduction
At The Hearing Grove, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our audiology services or visit our clinic in Preston. We treat your data with the same care and respect we show our patients.
Data Collection
We collect information necessary to provide you with high-quality hearing care. This includes your name, contact details, medical history related to your hearing, and results from your audio assessments and outdoor hearing demonstrations.
Personal identification and clinical contact data
Audiological assessment results and home visit records
Usage & Storage
Your data is stored securely in compliance with NHS and private sector regulations. We use it solely to refine your hearing solutions, provide adjustment services, and ensure continuity of care during clinic appointments or mobile visits.
Contact Us
If you have any questions regarding your data, please reach out to us at hello@thehearinggrove.co.uk or visit us at Winckley Square. We are always here to help you understand your rights.